AI customer intelligence for Shopify

Your store's AI brain, working every shift.

Loom Labs AI installs a one-click chatbot that answers customers, classifies every conversation, and tells you exactly what to do about it — turning raw support chatter into structured revenue.

24/7 always-on support
50+ languages
<1s first reply
💬 Ask us anything live
Where is my order #1042?
Out for delivery — arrives today 🚚
⚡ AI Card +12 today
0
Potential buyers
🛡️ Resolved by AI
0%
last 7 days
0+
Shopify stores in reach
0%
Queries auto-resolved
0×
Faster response time
0+
Languages, day one
Not just another chatbot

Answer. Organize. Advise.

Generic bots reply and forget. Loom Labs AI resolves the query, files it where it belongs, and surfaces the move that makes you money.

🤖

One-click AI chatbot

Auto-injects on your storefront. Answers returns, shipping, sizing and "where's my order" from real store + order data.

🧠

Intelligence layer

Every message scored for intent, sentiment, urgency, buying intent, complaint and risk — then routed automatically.

AI Cards

Describe a dashboard card in plain English — "customers ready to buy" — and watch it populate live from real conversations.

🌐

Multi-provider gateway

ChatGPT → Gemini → Claude with automatic failover, caching and per-merchant cost control. Reliable and cheap.

📈

Daily AI brief

Every morning: what's urgent, what's at risk, where the revenue is, and the exact actions to take today.

🛡️

Enterprise-grade

Multi-tenant from day one. Row-level security on every table, GDPR flows built in, billing through Shopify.

Live in minutes

From install to insight

1

Install in one click

Add the app, hit sync, and Loom Labs pulls your products and policies automatically. No code.

2

The AI takes the floor

The widget answers customers 24/7 in their language, while every chat is classified and organized for you.

3

Act on what matters

Hot leads, complaints and revenue-at-risk surface on your dashboard with one-tap actions.

The standout feature

Build a dashboard
by talking to it.

Type a rule in plain English. Our gateway compiles it into a live filter that every new conversation is checked against — so the metrics you care about build themselves.

✨ New AI Card
"Show angry customers who spent over $200"
▸ compiled: sentiment=negative · value≥200
🔥 Hot leads risk
0
💸 Revenue at risk
$0
Pricing

Priced for a solo founder

Start free. Scale when it's making you money. Billed through Shopify in your currency.

Starter
$19/mo
  • Core AI chatbot
  • Basic dashboard
  • 1 store
Choose
Professional
$149/mo
  • Advanced intelligence
  • Daily Brief + Recs
  • Higher limits
Choose
Enterprise
$499/mo
  • SLAs + priority
  • Custom seats
  • Dedicated support
Talk to us
Questions

Good to know

Do I need to write code?

No. Install the app, enable the widget in your theme, and click sync. You're live in minutes.

Which AI models power it?

A multi-provider gateway routes across ChatGPT, Gemini and Claude with automatic failover and cost optimization.

Is my data safe?

Every tenant is isolated with row-level security, secrets never live in code, and GDPR/CCPA flows are built in.

How does billing work?

Entirely through the Shopify Billing API — your currency, your invoice, with a built-in free trial.

Start free today

Give your store an AI team.

Answer every customer, surface every opportunity, recover every dollar — on autopilot.