From the first "where's my order?" to the morning brief that tells you where the money is — here's everything inside Loom Labs AI.
Auto-injects on your storefront via a Theme App Extension. Mobile-responsive, accessible, and brandable to your colors.
Answers from your live products, policies and orders — "where is my order #X", returns, exchanges and sizing.
Tags every message with intent, emotion, urgency, buying intent, complaint flag, language, sentiment and risk.
Describe a card in plain English; the gateway compiles it into a live filter every conversation is checked against.
ChatGPT → Gemini → Claude with failover, prompt caching, moderation and per-merchant cost tracking.
A morning digest: yesterday's summary, today's priority, business risks, revenue opportunities and suggested actions.
Restock, pricing, shipping, FAQ, discount, upsell and bundle suggestions derived from real conversations.
Complaint heatmaps, return-reason breakdowns, lost-sales, sentiment trends and FAQ gaps.
Search and filter by category, language, sentiment and date — with one-tap human takeover.
50+ languages out of the box and multi-currency billing through Shopify.
Row-level security on every table, tenant isolation by design, secrets in a vault, GDPR/CCPA flows built in.
Recurring plans, usage metering, trials and upgrades — all through the Shopify Billing API.
Install free and watch your first conversation get answered and organized automatically.