One AI brain, trained on your store, replies across website chat, website voice, phone, WhatsApp and email — resolves the question, remembers the customer, and surfaces the move that makes you money.
Chat, voice, phone, WhatsApp and email all run through the same reply context and the same AI Gateway — so every answer is consistent, on-brand and remembers the whole history.
The storefront widget your customers already know — instant answers on returns, shipping, sizing and order status, pulled from live store data.
Talk to the same AI out loud, right in the widget. Natural spoken conversations powered by ElevenLabs — hands-free support on any product page.
Give shoppers a number to call. Inbound phone calls are answered by the same AI brain, 24/7, in the caller's language.
Inbound WhatsApp handled automatically via Twilio — with one-tap human takeover the moment your team wants to step in.
Connect your Gmail inbox and let the AI draft and send on-brand replies to customer email — the same knowledge, the same voice.
Every channel lands in a single cross-channel timeline. One customer, one thread — no matter how they reached out.
Generic bots reply and forget. Loom Labs AI is trained on your brand, remembers every customer, and turns support chatter into structured revenue.
Teach it your brand voice, tone and policies. The AI answers exactly the way you would — across every channel, without scripting each reply.
Persistent per-merchant memory means the AI recalls past conversations and preferences, so returning customers never have to repeat themselves.
Products and policies auto-pull from your store, and you can add custom docs — the AI always answers from real, current facts.
Per-channel analytics plus a daily brief: what's urgent, what's at risk, where the revenue is, and the exact actions to take today.
Describe a dashboard card in plain English — "customers ready to buy" — and watch it populate live from real conversations on every channel.
Every channel is just an ingress adapter into one shared reply context and one AI Gateway. No second AI stack, no drift — one brain, everywhere.
Install the app or embed the widget, hit sync, and Loom Labs pulls your products and policies automatically. No code.
Flip on chat, voice, phone, WhatsApp and email. One AI brain lights up across all of them, in your customers' language.
Hot leads, complaints and revenue-at-risk surface in one unified inbox and on your dashboard — with one-tap actions.
Shopify is our flagship integration, but Loom Labs AI runs anywhere. Drop in the embeddable widget or connect over our REST API and the same AI brain goes to work — no platform lock-in.
One-click install with billing and GDPR built in.
WordPress plugin + widget embed.
Embed widget, sync catalog, go live.
REST API + embeddable widget.
Paste the widget snippet, done.
Drop-in embed for any site.
…and any custom site via REST API + the embeddable widget.
Start free. Scale when it's making you money. Add voice, WhatsApp and email as metered usage — pay only for what your customers use.
Yes. Chat, voice, phone, WhatsApp and email are all ingress adapters into one shared reply context and one AI Gateway. Same knowledge, same voice, same memory — no second AI stack.
Website voice and inbound phone calls run through ElevenLabs, driven by the very same AI brain that powers your chat — so a caller and a chatter get identical, accurate answers.
A multi-provider gateway routes across OpenAI and Gemini with automatic failover, caching and per-merchant cost control. Voice uses ElevenLabs; WhatsApp and phone run on Twilio.
No. Shopify is the flagship one-click install, but Loom Labs AI works on WooCommerce, BigCommerce, Magento, Wix, Squarespace and any custom site via REST API + the embeddable widget.
No. Install the app or embed the widget, click sync, and turn on the channels you want. You're live in minutes.
Every tenant is isolated with row-level security, secrets never live in code, and GDPR/CCPA export and delete flows are built in.
Answer every customer on chat, voice, phone, WhatsApp and email — surface every opportunity, recover every dollar, on autopilot.